Please read the full job description before applying.

Tropical Glass is a growing e-commerce business specialising in terrariums, houseplants, DIY kits and unique plant gifts. We carefully prepare and dispatch customer orders across the UK, with a strong focus on quality, presentation and customer experience.

We are looking for a reliable, practical and detail-focused person to join our small team as a Warehouse Pick & Pack Assistant.

We currently have two positions available: one full-time role and one part-time role.

This role is more than just packing boxes. You will be preparing customer orders that often include delicate items such as glassware, plants, terrarium kits and gifts. Accuracy, care and consistency are very important.

You do not need plant knowledge. Full training will be provided. What matters most is that you are reliable, willing to learn, comfortable with practical hands-on work and able to follow processes carefully.

What You’ll Be Doing

Picking, packing and dispatching customer orders
Preparing terrarium kits, plant gifts and product components
Checking orders carefully before dispatch
Handling glassware, plants and delicate products with care
Keeping the packing area clean, tidy and organised
Receiving and organising stock
Helping with inventory checks and stock locations
Following packing processes and quality standards
Supporting general warehouse and studio tasks
Learning basic plant care and terrarium preparation
Occasionally assisting customers visiting our studio

What We’re Looking For

We are looking for someone who takes pride in doing a job properly and enjoys practical, hands-on work.

You may have experience in warehouse, e-commerce, retail, hospitality, kitchen work, floristry, production, packing, crafts, stockroom work or another hands-on role.

You should be:

Reliable and punctual
Positive and willing to learn
Comfortable receiving feedback
Careful with details
Organised and tidy
Able to follow instructions and processes
Able to work independently and as part of a small team
Comfortable being on your feet during the day
Able to lift and move boxes safely
Confident handling fragile products
Comfortable working in a studio with a friendly dog
Ideally living within around 45 minutes of N22 6AG
Have the full right to work in the UK

Previous warehouse or pick-and-pack experience is helpful, but not essential if you have the right attitude, attention to detail and willingness to learn.

What We Offer

Stable full-time employment
Monday-Friday working hours
No weekend shifts
Full training in our products and processes
Friendly and supportive team
Varied work in a growing e-commerce business
Opportunity to develop with the company

How to Apply

Please email your CV to: info[at]tropicalglass.co.uk

Subject: Warehouse Pick & Pack Assistant

Please include short answers to the questions below. We don’t expect long answers, we just want to understand a little more about you and whether the role could be a good fit.

What made you interested in applying for this role?
What type of work do you usually enjoy and feel you are good at?
This is a practical, hands-on role where you’ll be packing customer orders, handling delicate products, keeping things organised and being on your feet during the day. What appeals to you about this type of work?
What do you think makes someone reliable in a small team?
What is your postcode, and how would you travel to N22 6AG?
For the part-time role, please specify which days and hours you are available to work.

Applications that do not include answers to these questions may not be considered.

Please note: As part of the recruitment process, shortlisted candidates may be invited for a paid trial shift so both sides can see whether the role is a good fit.

Pay: From £28,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Tropical Glass

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