Job Title: Secure Transport Ambulance Assistant (Driving Required)

Location: Based over several NHS Hospital locations

Salary: £12.71 Per Hour

Hours: Full-time/Part-time/Shift Work 4 days on – 4 days off

Contract Type: Permanent

About the Role

We are seeking a compassionate, reliable, and professional Secure Transport Ambulance Assistant to join our team. The successful candidate will support the safe and secure transportation of patients between healthcare facilities, hospitals, care homes, and other designated locations.

Working alongside ambulance drivers and healthcare professionals, you will ensure patients receive respectful, dignified, and person-centred care throughout their journey.

Successful candidates will receive a comprehensive induction and ongoing training programme designed to equip them with the skills and knowledge required to safely support patients and perform their role effectively.

Training

Successful candidates will be expected to complete numerous mandatory trainings. This will be a combination of in-person and online sessions

The first in-person training session,

Prevention and Management of Violence and Aggression (PMVA) will take place on

Monday 28th September 2026 – Wednesday 30th September 2026

You must be available to attend ALL 3 days.

Key Responsibilities

Assist with the safe transportation of patients requiring secure or specialist conveyance
Provide reassurance and support to patients during transit
Assist patients when boarding and leaving vehicles, using appropriate equipment where required
Maintain patient dignity, confidentiality, and wellbeing at all times
Complete vehicle and equipment safety checks
Accurately complete transport documentation and incident reports
Follow all health and safety, infection control, safeguarding, and security procedures
Respond appropriately to challenging situations and behaviours in line with company policy
Work collaboratively with healthcare professionals, care providers, and colleagues

Essential Requirements

Must hold a full UK Driving Licence with no more than 3 points
Excellent communication and interpersonal skills
Ability to remain calm and professional under pressure
Experience in a care, support, healthcare, or customer service environment
Understanding of confidentiality and safeguarding principles
Good level of physical fitness to assist with patient handling activities
Ability to work flexible shifts, including evenings, weekends, and bank holidays
Enhanced DBS check (or willingness to obtain one)

Desirable Requirements

First Aid qualification
Patient handling training
Experience within patient transport services, ambulance services, mental health services, or secure transport environments
Knowledge of conflict management and de-escalation techniques

We are committed to equality, diversity, and inclusion and welcome applications from all suitably qualified candidates.

Note: This role involves working with vulnerable individuals and is subject to satisfactory references, occupational health clearance, and an Enhanced DBS check.

Pay: £12.71 per hour

Licence/Certification:

Enhanced DBS Check (required)
Full UK Driving Licence (required)

Work Location: In person

Peoples Choice Transport Ltd

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