Overview
We are seeking a reliable and experienced same day courier Controller to join our successful brand. The role requires flexibility with hours, although predominantly between 0700 - 1900 in shifts Monday to Friday, strong communication skills, and is perfect for somebody to enhance our already established team of day controllers. Some weekends are available for overtime once suitable training has taken place. We are currently looking for at least one controller for either bikes or vans

Duties

Despatch jobs to a team of bikes, cargo bikes, vans and/or a medical fleet
Communicate effectively with clients and team members regarding delivery schedules and any potential issues.
Assist with queries on jobs with drivers
Assist where necessary with inbound and outbound goods from the warehouse
Be directly involved in end of day handover and prebookings for the next day
Involvement in out of hours, not restricted to early starts, late finishes and weekend shifts would be welcome, albeit not compulsory

Requirements

Minimum 5 years active control experience over a fleet in central London
Experience in having been a delivery driver is preferred.
Ability to perform under pressure in a dynamic environment
Strong communication skills, both verbal and written.
Familiarity with central London routes and a through knowledge of Greater London and the Home Counties essential
Previous experience of Metafour computer system a plus
A proactive attitude towards problem-solving and customer service.

If you are an enthusiastic individual who has the relevant experience, and is adept at delivering exceptional service, we encourage you to apply for this role.

Job Types: Full-time, Permanent

Pay: £30,000.00-£40,000.00 per year

Experience:

Dispatching: 5 years (required)

Language:

English (required)

Work Location: In person

Santis Global

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